OUR PROCESS: Marketing for Pool Builders

MYM SystemMYM Austin uses a unique process to help pool builders get more leads and close more business. We have adapted and customized the Monopolize Your Marketplace system to work specifically for pool builders. Whether you’re building Gunite, Fiberglass, Vinyl-liner or Cast-in-place, it doesn’t matter. Our system can be modified to work with any pool builder who’s providing a value to the marketplace.

HOW WE WORK WITH POOL BUILDERS:

Implementing the Pool Builder

Marketing System In Your Business

MYM Austin Inc. is a marketing firm that works exclusively with pool builders in North America. When we engage with a new client, we kick off a flurry of activities to put their new strategic and tactical marketing system in place. Here is a summary of the 21 major steps we go through as we’re putting the system in place for our clients.

  • Determine / define your “inside reality” – what is your story? What’s so special about you?
  • Collect evidence to support your story – photos, awards, testimonials, memberships, etc.
  • Assess your “outside perception” – how does the public currently see you?
  • Review your current ad materials – past ads, yard signs, truck signage, business cards, etc.
  • Review your current marketing materials – keep what’s good, fix what’s bad, see what’s missing
  • Review your current ad obligations – Newspapers, Yellow Pages, radio, TV, Internet, etc.
  • Review your current lead management system – how good is your follow-up?
  • Obtain a “vanity phone number” – make it easy for people to remember your number in signs & ads
  • Initiate the “radius marketing” program – selling in neighborhoods where you’re already building
  • Revise / update your website – no matter how good your website is, we can make it better
  • Create or update your DVD – if you don’t have one, we will arrange to create one
  • Create / update your company brochure – to showcase your capabilities and accomplishments
  • Create your custom “Pool Contractor’s Standards Guide” – Here is why people should choose you
  • Set up your “hopper system” – let’s automate the follow-up process with all your leads
  • Set up your automatic referral systems – these are the most valuable leads we could ever get
  • Set up tracking systems – we need to measure our effectiveness and return on investment (ROI)
  • Assess your sales process – the marketing is meaningless if we don’t have a good sales process
  • Train your people – everyone needs to “get on board” with the program
  • Establish joint ventures, if appropriate – partnerships with homebuilders, landscape architects, etc.
  • Establish a tactical marketing plan & budget – Planning & tracking the tactical expenses
  • Ongoing management – weekly web-based teleconferences to ensure swift implementation.
Vanity phone number
Radius marketing postcards
Revised website screenshot
Joint ventures
Marketing tools; Hopper System
Referral checks
Lead generators



There are many other things we do for our clients, including public relations, tradeshow planning, logo development, etc. But the above represents the key milestones we use to track our progress with each individual client.

LET’S MAKE THIS SIMPLE:

7 Crucial Steps to Marketing Your Pool Business

The MYM system identifies at least 58 different ways to promote a business. However, a Pool Builder really only needs to focus on about seven of these strategies and tactics to be successful. Get these seven processes right, and you can generate and close all the leads you want, without spending a fortune on under-leveraged advertising, or getting into a price war with other builders. The seven crucial steps are:

  1. DVD imageA Website with “All The Right Stuff”
  2. An automated follow-up system
  3. A well-crafted DVD (to be used as a “Free Offer”)
  4. A systematic, pro-active referral program
  5. A “radius marketing” system
  6. A consistent & proven selling process
  7. An arsenal of “lead generators” for use as needed

For a complete overview of 7 Crucial Steps for Pool Builders, call our office to schedule a free webinar.

UNDERSTANDING MYM:

An Overview of the Monopolize Your Marketplace™ System

The Monopolize Your Marketplace system, also known as MYM, is a combination of strategic and tactical marketing programs and concepts that are based on simple human nature. We don’t “trick people” into buying from you; we simply help them make the best possible buying decision. After all, that’s all John Q. Public really wants – to get a good deal, and to not make a mistake.

An entire book has been written on the MYM system, so it is unrealistic to explain it in just a few paragraphs. But here’s the bottom line – this system has been tried and proven successful in well over 10,000 different businesses and industries across North America. To find out more about the MYM system, you may order the book at www.MYM-essentials.com. Or you may call our office for a copy of our two CD audio program called “Monopolize Your Marketplace.”

Our strategies and tactics are based on the fundamental principles of human nature and the Monopolize Your Marketplace system, also known as “MYM.” Located in Austin, Texas, MYM Austin is a licensed marketing and advertising agency of the MYM system.

The Landscape of Business Has Changed

In order to explain the “Monopolize Your Marketplace” system, we have to start by defining the importance of marketing. A special yearly issue of Success Magazine called “The Selling Issue” quoted Scott DeGarmo,

“The big money goes to those companies with superior marketing operations. Entrepreneurial companies of today must evolve from being sales oriented to being marketing oriented in order to now win the consumer.”

Let me explain why it’s important to focus on marketing instead of selling. There was a time known as “the days of simple selling.” The days of simple selling are generally considered the days before 1980 or, in some industries, before 1990. In this period of selling, it was a lot easier for a salesperson to go in and sell to a buyer. The reason was simply because the marketplace was a lot less crowded.

For example, in 1980, if you wanted to buy a Ford pick-up truck, where did you go? You went to the dealership. This was the only way to see your choices and ask your questions. You couldn’t go online or to Barnes & Noble and read fifteen magazines that compared and contrasted new trucks and cars because these sources of information didn’t exist. The dealership was the only source of up-to-date information. In the days of simple selling, there was less competition, fewer choices, and it was easier to make a buying decision. Let’s wrap this up by saying, “in the days of simple selling, the seller had the power because the buyer had very few options.”

The Days Of Simple Selling Are Over

Now we’ve got a new situation; buyers no longer have to rely on limited sources of information about a product or service. The landscape of business now involves increased competition, information, choices, and more resistance. It has made buying cycles longer. There is now price competition that didn’t exist before. Products are becoming commodities and a lot of the marketing messages are identical. Because of all of this, a wedge has been created between the seller and the buyer. This wedge is called “The Confidence Gap.”

“The Confidence Gap” is the consumer’s inability to determine whether any of the products or any of the services are any better or worse or any different than any of the others. This creates a big problem. What you need to understand is that people, who will be buying from you, have all these different choices. It’s very difficult for them to determine whether you are any better or any different from anyone else. So your marketing goal needs to be to narrow the Confidence Gap and restore the consumer’s trust and confidence.

How Do I Fix This Problem?

Research; 'The Answers'The questions you may be asking yourself are “How do I figure this out?” and “How do I fix this problem?” Go to the business section of any bookstore and you’ll find all kinds of books on this topic. You’ll find things like “Better Customer Service.” The theory is if you have better customer service, you’ll have more customers. The problem with this philosophy is you must have a customer in order to give them service. You can’t just say, “I’ve got great customer service.” It doesn’t work that way; you must have a system that will drive the customer to you! One of the things you might hear business gurus say is, “If you have more sales training and if you are better at sales, then you’ll be able to get more customers.” The problem with that is, again, you’ve got to have prospects in order to use your sales skills. If you look at all the sales training books and all the sales training seminars, they are all short on advice in this particular area, which is: “How do I find someone to sell to in the first place?”

There is another way that business books and business gurus tell you how to overcome this thing we call the Confidence Gap. “Use advertising tricks and techniques.” “You can trick people through misleading advertisements to call you or come in.” For example, I saw a car ad that said, “Pay no tax on all new vehicles.” Do you think that sounds like a pretty good deal? If I weren’t paying any tax, then I’d probably save a couple grand. The problem is when you looked at the fine print, it said, “Customers responsible for all sales taxes, state, and local. The dealer will pay for the inventory tax.” This is a sales trick. It does nothing to build trust and confidence. Instead it builds contempt, hatred, and suspicion. The result is a widening of the Confidence Gap when the goal of the advertisement should have been to narrow it.

These examples reveal a problem. We used to have the days of simple selling, now we have The Confidence Gap. You, as a business owner, need to overcome this in order to be successful. You need to find a solution to the problem.

How Do I Get The Customers To Actually Want To Do Business With Me?

I don’t know if you are familiar with Napoleon Hill; he wrote the book, Think and Grow Rich. He had a saying that went like this: “It is as useless to try to sell a man something until you have first made him want to listen as it would be to command the earth to stop rotating.” Do you believe that? Think about it; if they don’t want to listen, trust me, they are not going to want to buy what you are selling. They are going to view you as a pest. That’s where the difference between sales and marketing come into play.

In sales, what you are doing is trying to make people want to listen to you in a sales situation. What we’re presenting is a marketing program that does the job of making people want to listen. It prepares the buyers so they will come to you and you will have an opportunity to sell. Sales skills are still very important, but your time is used more productively in closing sales rather that chasing them down.

Marketing Is The Tool You Must Use To Bridge The Confidence Gap

Marketing needs to be concise, well articulated, and powerfully stated. It is low or no pressure. Marketing is one-way communication. It’s not afraid of rejection. It’s not obtrusive. People can review marketing at their own pace, when it’s convenient for them. And, if they aren’t interested, they can ignore it altogether. No commitment. That is why we need to talk about a marketing program.

In the Monopolize Your Marketplace system, we teach and implement a Marketing Program that helps businesses overcome the Confidence Gap. It accomplishes this by addressing two points-the Inside Reality and the Outside Perception.

The inside reality is everything your business does that makes you valuable to your customers. It is what gives you a competitive edge in the marketplace. It is all of your skills, your passion, your systems, the way you conduct your business. The outside perception is how customers and prospects perceive your business. It is the ideas and impressions consumers gain from your direct and indirect communication with them.

The Outside Perception Of Your Business Should Match The Inside Reality

To be successful in business and to continue that success, your inside reality and outside perception should match. If you spend all your resources developing the inside reality and neglect the outside perception, you will be frustrated wondering why you are having minimal results with your superior product or service. On the flip side, if you focus solely on the outside perception and neglect the inside reality, prospects will soon find there is little value in the product or service and you will get little, if any, return business.

To conclude this introduction to the MYM system, I would like to reemphasize the point just made. I paraphrase Jim Rohn, a great business philosopher, in a lecture about personal communications he said: “First, have something good to say. Second, say it well and third, say it often.”

The Monopolize Your Marketplace system incorporates all three of these communication elements thoroughly. About 25% deals with having something good to say or the inside reality, the remaining 75% deals with saying it well and saying it often or the “outside perception.”

2 CD set
10 CD set
Monopolize Your Marketplace™ hardback book
Request a webinar